1. What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the convenience of PayPal and other secure payment gateways for a seamless checkout experience.

  2. Do you ship internationally? Yes, we offer worldwide shipping to most countries. Simply enter your address during the checkout process, and we'll take care of the rest. Please note that international shipping may be subject to additional fees or customs charges, which are the responsibility of the customer.

  3. How long does shipping take? We strive to process and ship orders as quickly as possible. Delivery times may vary depending on your location and the shipping method chosen at checkout. Generally, orders within the United States arrive within 5-7 business days, while international orders may take 10-20 business days. Please refer to our Shipping Policy for more details.

  4. Can I track my order? Absolutely! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package. Please allow 24-48 hours for the tracking information to become available in the carrier's system.

  5. What is your return/exchange policy? We want you to be thrilled with your purchase. If for any reason you're not satisfied, we offer a hassle-free return/exchange policy. Please review our Return & Exchange Policy for detailed instructions and eligibility criteria.

  6. Do you offer warranty on your products? Yes, many of our products come with a manufacturer's warranty. The duration and coverage of the warranty may vary depending on the specific item. Please refer to the product description or contact our customer support team for more information regarding warranties.

  7. Can I cancel or modify my order? We strive to process orders promptly; however, if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, we cannot make changes or cancel it.

  8. How can I contact your customer support? We're here to assist you! For any inquiries, concerns, or assistance, you can reach our friendly customer support team via email at support@themodernmarket.com or through our Contact Us page. We aim to respond to all inquiries within 24 hours.

  9. Are my personal and payment details secure? Absolutely! We take the security of your personal and payment information seriously. Our website employs industry-standard encryption protocols (SSL) to ensure that your data is protected during transmission. We adhere to strict privacy policies and do not store your payment information on our servers.

If you have any other questions or require further assistance, please don't hesitate to reach out to us. We're here to make your shopping experience at TheModernMarket unforgettable!